For bike shops
Workshop software for bike shops.
Book bikes in at the counter, see every repair on one board, bill the parts and labour you fitted, and let riders know when it’s ready. Works with Shopify and Lightspeed, or on its own.
Built for bike and e-bike workshops
Independent bike shops
E-bike and e-scooter repair
Service-only workshops
Shops on Shopify or Lightspeed
Shops that sell and service
“[A real result from a bike shop owner, in their words. For example: what the workshop looks like on a Saturday now.]”
[Customer name], [Business]
What changes
Three things it takes off a bike shop’s plate.
Bikes stacked up with paper tags.
Every bike on one board, from drop-off to pickup.
Riders ring to ask if it’s ready.
They get an email when it is, and a page to follow the repair.
Parts fitted but never billed.
Parts, labour and time on one job sheet, billed as done.
See it in 30 seconds
Bike in to bike out, in four steps.
What a service looks like, from the counter to the rider picking it up.
Step 1
Bike dropped off
Book it in at the counter. The customer signs the waiver on the tablet or their phone.
Step 2
On the board
The job lands in the queue for someone to take. Everyone can see what’s waiting.
Step 3
In the stand
Parts, labour and notes go on the job sheet, with a timer that counts the hours.
Step 4
Ready to ride
Finished, and the customer gets an email with the balance and a way to pay.
What it does
Everything Workshop does
The job board
Every job from drop-off to collection, in columns you name. Drag to move, filter by job group, and paid jobs clear themselves at midnight.
Drop-off in a minute
Customer, item, safety checks and notes, straight into the queue. With Shopify, templates and deposits too.
Job sheets and timers
Parts, labour, discounts and notes on one screen, with a timer that counts the hours you actually billed.
One waiver for every job
Signed on the counter tablet, by QR, or from the booking confirmation. Customers already covered aren’t asked again.
Calendar and online booking
A team calendar with working hours and closed days, and your own booking page with confirmations and reminders.
The numbers
Jobs, hours billed and backlog for everyone; revenue, profit and margins when your Shopify store is connected.
Up close
From the counter to collection
Messages
Customers kept in the loop, never spammed
Drop-off thank-yous, a ready-to-collect email with the balance, and a page to follow the job. Texts and WhatsApps go when a job moves, and you’re always asked before anything goes out.
Your wording, your business name
Podium texts, payment links and reviews
WhatsApp templates approved for you
Shopify
Runs on your store, or on its own
Connected to Shopify, drafts become jobs, finished jobs become orders and paid ones are fulfilled. Without Shopify, drop-off and the job sheet live in Workshop and the total goes in the ready email.
Deposits charged on the POS
Invoices with a pay link
Stock on hand, by location
Paperwork
Waivers and assets, sorted
Your waiver wording, signed with a finger and kept with the job. Identifiers and service history live on each asset, so the next job starts with the last one.
Signed at the counter or by QR
Version history for your wording
Service history per asset
Integrations
Keep the tools you already use.
Run on Shopify or Lightspeed, message through Podium or WhatsApp, or keep it all in Workshop.
Shopify
Lightspeed
Podium
“[A second bike shop result. For example: how many calls the counter takes now.]”
[Customer name], [Business]
Plans
Workshop plans
Monthly, or yearly with two months free. Start any plan free for 14 days.
Just
A$39
a month
One or two people, and the board instead of paper. Or A$390 a year.
Up to 3 staff
Job board, drop-off and job sheets
Timers, notes and photos on every job
Digital waivers, signed at the counter or by QR
Customer emails and a page to follow their job
Team
A$89
a month
The whole team: the diary, bookings and what came in. Or A$890 a year.
Up to 5 staff, then A$12 each
Everything in Just
Team calendar, working hours, closed days
Your own booking page, a link per kind of job
Confirmations, reminders and cancel links
Assets and their service history
Jobs, hours and backlog on the dashboard
WhatsApp messages from a job
Connected
A$120
a month
Your shop and your till, one job at a time. Or A$1,200 a year.
Up to 10 staff, then A$12 each
Everything in Team
Shopify: drafts become jobs, finished jobs become orders
Invoices, deposits taken on the POS, stock on hand
Podium texts, payment links and reviews; Lightspeed
Revenue, profit and margins, with exports
Prices in Australian dollars. Yearly is ten months’ price for twelve. Every plan starts with a 14-day free trial.
FAQ
Workshop questions
Do I need Shopify?
No. Every plan works without it: book jobs in, keep a job sheet and email customers when it’s ready. Connect Shopify on the Connected plan to run jobs on your store’s drafts, orders and stock.
Is it only for bike shops?
How many staff can I have?
Less admin. More getting things done.
See what your day looks like when the spreadsheets, messages and paperwork finally work together.